Running an online business is not easy. Whether you’re managing a growing e‑commerce brand or building your customer base through email marketing (or both), there’s always something to do. But here’s the truth: you don’t have to do it all yourself.
A skilled Virtual Assistant (VA) can take care of those time-consuming, behind-the-scenes tasks essential to your business—but not necessarily in need of your personal touch. By delegating smartly, you free up time for strategy and growth.
Here are seven tasks you can (and should) delegate to a VA:
Customer service & inbox management
Manage inquiries via email, live chat, or social DMs—ensuring your clients are served without you being glued to your inbox.
Product & content updates
Update product listings, descriptions, prices, or e-commerce content. On the email side, refresh templates, newsletters, and seasonal campaigns.
Order processing & fulfillment support
Handle backend shop duties—order tracking, supplier coordination, or delivering digital products and follow-up communications.
Email campaign creation & scheduling
Design templates, write and format content, schedule campaigns, and set up automations like welcome sequences or abandoned cart reminders.
Analytics & reporting
Pull reports from e-commerce platforms, CRM systems, or email tools to monitor performance—open rates, conversions, best-sellers, and more.
List & inventory management
Segment subscribers for targeted messaging, clean inactive contacts, and keep inventory listings accurate and up to date.
Promotions, bundles & campaign support
Launch product bundles or discounts, update banners or banners, coordinate campaigns to ensure smooth, stress-free promotion launches.
Delegating to a Virtual Assistant isn’t about giving up control — it’s about choosing where your time is best spent. By offloading these core tasks, you’ll create breathing room to lead, grow, and enjoy your business again. If you’d like help with your own e-commerce or email marketing tasks, you’re invited to reach out—support is available to help you scale sustainably.